IT INFRASTRUCTURE

Our specialization is customizing solutions that fit your business model rather than the reverse.  Too often, organizations attempt to shape their processes around technology that ultimately create operational challenges.  When designing infrastructure you need to have a plan that considers all the intricacies of your business, users and customers.  IT-ec works with clients to plan, procure and deploy the new IT network—from specifying hardware and software to planning for storage and constructing the new infrastructure according to best practices.
The service includes:

• Network Equipment Implementation
• Server, Storage and Backup Implementation
• CCTV & Access Control Solution

IT MANAGED SERVICES

 
Through our experience and vast technology know-how we also provide a proactive IT (Information Technology) management services on behalf of the client. The operative distinction that sets Managed Services apart is the proactive delivery of the service, as compared to reactive IT services, which have been around for decades.
IT-ec helps our clients offload routine infrastructure management to an experienced managed service professional so they can concentrate on running their business, with fewer interruptions due to IT issues.
Our Managed Services offer services such as monitoring, remote support, patch management, data backup and recovery for different client devices: desktops, notebooks, servers, storage systems, networks, applications and mobile device management. In other words, our services cover everything from alerts through to problem resolution.

IT-eCARE Support 
IT-eCARE Support comes in two options, as a proactive managed care service or as a reactive service where our clients pay in advance for a specific amount of support time blocks.  IT-eCARE Basic is perfect for small companies that want to have one point of contact when IT need arises but do not anticipate an overwhelming need. IT-eCARE Premier is a blended solution that provides monthly maintenance checks with support time blocks, while IT-eCARE Platinum Plus is our complete managed IT support solution. We can also create custom solution to fit your business whereby our company manages a specific part of your IT department. Areas that IT-ec can manage include:

• Patching and Cable Management
• Desktop Mass Rollout & Deployment
• Remote Support
• Regular Maintenance
• IT Equipment Maintenance Support
• IT Relocation Service
• Operation Systems Upgrade
• Patches Management
• Media Degaussing Service